What makes us different?

Alert Health 24 is a specialist healthcare provider that works with local care establishments to offer the highest quality of care.

Our service is based on building close partnerships with our clients. By getting to know all of our clients’ requirements, we can be confident that we are able to offer the best solution each and every time. Using the latest medical technology available, not only do our clients receive high levels of customer service, but our staff also experience a more engaging and rewarding career.

Our online booking system is a great example of how we have embraced technology to the benefit of both parties. Remote video technology is another tool that supports our processes, enabling our staff to undertake flexible working patterns that best suit their own needs while remaining directly engaged with us. Such technologically enabled efficiency allows everyone more time to focus on what’s important; ensuring excellent levels of care to our service users.

Our Mission

It is our mission to offer a service that truly makes a difference to the lives of people requiring care. We work with the best healthcare workers and believe in ongoing support and training, allowing them to offer the best level of care possible. We strive to build personal relationships with all of our clients. This allows us to fully understand their requirements and offer a tailored service. Our network of branches across the South-West means we are a local provider with local-knowledge.

Our Story

Alert Health 24 was founded by Steve Churches in 2019. Steve brings with him many years of experience in the healthcare recruitment sector, having worked with some of the largest healthcare agencies in the country. Tired of the traditional agency approach, Steve's goal was to start an agency that worked slightly differently. That is why Alert Health is built upon offering an unbeatable service and developing such close relationships with clients. Alert Health is growing rapidly, with four branches already open in the South-West.

Focus on Candidate Experience

At Alert Health, offering a top candidate experience and keeping our workers happy is a top priority. A key member of our team, Ellie, is our Candidate Experience Executive. Ellie's main focus is ensuring our staff are happy and don't have any issues - if anything arises she is able to work with them and get it resolved as soon as possible.

Nursing Excellence Team

Our clinical support team is comprised of qualified nurses who are on hand to provide support 24/7 to both our branch team and healthcare staff. Their ongoing pursuit of excellence provides the assurance that the end user’s needs are constantly being considered and that we strive to deliver a consistent and excellent approach in all that we do.

Using the Latest Technology

By using the latest technology available, not only do our clients receive high levels of customer service, but our staff also experience a more engaging and rewarding career. Our online booking system is a great example of how we have embraced technology to the benefit of both parties. Remote video technology is another tool that supports our processes, enabling our staff to undertake flexible working patterns that best suit their own needs while remaining directly engaged with us. Such technologically enabled efficiency allows everyone more time to focus on what's important; ensuring excellent levels of care to our service users.